Skip to main content

0800 917 1000   Open weekdays 9am-5pm

Help and support

Support services

We can offer advice on other services that can give you more support in the future. There may be services local to you, and there are also national services that offer support and advice to victims and survivors of child sexual abuse. 

Please note that these services are independent of the Inquiry. You may experience delays in accessing services due to the current situation with coronavirus (Covid-19). Some of these are listed here:


National Association for People Abused in Childhood (NAPAC) is a national charity offering support to adult survivors of all types of childhood abuse, including physical, sexual and emotional abuse and neglect.

NAPAC helpline: 0808 801 0331

Rape Crisis England and Wales is a national charity and the umbrella body for all Rape Crisis Centres. You can find your nearest Rape Crisis Centre and how to get help if you’ve experienced rape, child abuse and/or any other kind of sexual violence from the email address below. You can also find information on advocacy and Independent Sexual Violence Advisor (ISVA) services, counselling and therapeutic services as well as helplines and emotional support.

National Rape and Sexual Abuse Helpline number 0808 802 9999 (lines are open 12 noon - 2.30pm and 7pm - 9.30pm every day of the year).

Mind is a national mental health charity providing advice and support to anyone with a mental health problem. Infoline: 0300 123 3393 (lines are open 9am to 6pm, Monday to Friday (except bank holidays).

SurvivorsUK provides support to adult males who have experienced any form of sexual violence. They provide a web chat and text chat support service and counselling from their London premises.  

Call 0203 598 3898


Samaritans is available 24 hours a day, every day of the year.  Call any time on: 116 123 Email:

The Survivors Trust is a national umbrella agency for specialist rape and sexual abuse support organisations for women, men, young people and children. Support line offering advice, information and support: 08088 010818

NHS Choices provides information about local health services, along with health and lifestyle advice.

Citizens Advice gives free, confidential information and advice to assist people with money, legal, consumer and other problems.

1 in 6 is an organisation that supports male victims and survivors.

ChildLine - Where children and young people can get help and advice about a wide range of issues, call on 0800 1111, talk to a counsellor online, send Childline an email or post on the message boards.

If you are in crisis

If you don’t feel you can keep yourself safe and are having thoughts of self-harm or suicide which you think you may act on, please consider the below options:

  • Go to any hospital A&E department or ask for an emergency appointment with your GP
  • Call 999, ask for an ambulance if you can’t get to A&E or ask someone else to call for you
  • If you need some support but don’t want to go to A&E, then call Samaritans 24/7 (Freephone 116 123) or NHS 111 (England - dial 111) or NHS Direct (Wales - dial 111).

Get in touch

If you wish to ask a question about the Inquiry please contact us. You can get in touch using any of the options below.

  • Call us on 0800 917 1000. The line is open 9am – 5pm on weekdays. Calls are free and do not show on your bill. The information Inquiry line will close at 5pm on Thursday 14th April and re open at 9am on Tuesday 19th April.
  • Email us at
  • Write to us: Freepost IICSA INDEPENDENT INQUIRY. You do not need a stamp.

We aim to respond to all calls, emails and letters within 15 working days, however, it may take longer to respond in busier periods.

We're serious about your privacy

We are required to ensure that all personal and sensitive information is safely stored. At the end of the Inquiry, all your information will be securely destroyed. We also meet all data protection regulations.

Back to top