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0800 917 1000 Open weekdays 8am-8pm, Saturdays 10am-12pm

Contact us

If you wish to ask a question about the Inquiry or if you have information to support our investigations please get in touch.

Below you can find more information about how we use social media.

  • Call our information line:

    0800 917 1000 Open weekdays 8am-8pm, Saturdays 10am-12pm. Calls are free and do not show on your bill.

  • Email us:

  • Write to us using the address as shown: Freepost IICSA INDEPENDENT INQUIRY

If you are writing to us using the Freepost address you do not need to include a name or any other information, simply write the Freepost address as shown in the text above. 

We aim to respond to all calls, emails and letters within 15 working days. Please note that we cannot accept packages weighing more than 2kg at our PO Box. Please contact us first if you wish to send something heavier than this.

For other written correspondence not relating to the support of our investigations you can also write to us at: Independent Inquiry into Child Sexual Abuse, PO Box 76107, London, SE1P 6HJ

Press and media enquiries

Social media

We do not recommend that you disclose experiences of child abuse via our social media pages.

If you wish to share your experiences with the Inquiry, please visit the Victims and Survivors page of our website where you will find guidance on how to do so.

If you have any concerns that a child may currently be at risk of harm then you can report this to your local police force or to the relevant Local Authority.

Please note that if you do choose to share information containing any allegations of child abuse or information that suggests a child or adult is at risk of harm via social media, we must share this with the police and other relevant authorities, which may include social care.

In providing information containing any allegation of child abuse or risk of harm, you are consenting to this information, and your name and contact details, being shared with the police and other relevant authorities.

Our social media pages are monitored Mon - Fri 9am to 5pm and comments are reviewed on a daily basis.  We do not allow offensive, abusive or defamatory comments or submissions. Comments or submissions that suggest or encourage illegal activity are prohibited. Any posts that don’t comply with these rules will be removed.

Legal related enquiries


Note: This email address is for legal queries only. If you wish to share your experience with the Inquiry, you should visit the Victims and Survivors page of the website where you will find instructions for how to do so.

How to get involved

There are lots of ways you can get involved with the work of the Inquiry.

Find out more

Feedback and complaints policy

For information regarding our feedback and complaints policy you can visit our web page.

Find out more

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