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Contact us

Get in touch

If you wish to ask a question about the Inquiry please contact us. You can get in touch using any of the options below.

  • Call us on 0800 917 1000. The line is open 9am – 5pm on weekdays. Calls are free and do not show on your bill. The information Inquiry line will close at 5pm on Thursday 14th April and re open at 9am on Tuesday 19th April.
  • Email us at
  • Write to us: Freepost IICSA INDEPENDENT INQUIRY. You do not need a stamp.

We aim to respond to all calls, emails and letters within 15 working days, however, it may take longer to respond in busier periods.

If you are writing to us using the Freepost address you do not need to include a name or any other information, simply write the Freepost address as shown in the text above. 

We aim to respond to all calls, emails and letters within 15 working days. Please note that we cannot accept packages weighing more than 2kg at our PO Box. Please contact us first if you wish to send something heavier than this.

For other written correspondence not relating to the support of our investigations you can also write to us at: Independent Inquiry into Child Sexual Abuse, PO Box 76107, London, SE1P 6HJ

Press and media enquiries

Social media

Please do not disclose  your experiences of child abuse, or report concerns that someone may be at risk of harm, on any of our social media platforms.

If you wish to share your experiences of child sexual abuse with the Inquiry, please see our Victims and survivors page. If you think someone may be at risk of harm, please see ‘How to report a concern’ on this page.

Our social media platforms are monitored from Monday to Friday, 9am to 5pm. Comments are reviewed on a daily basis. We do not allow offensive, abusive or defamatory comments or submissions. Comments or submissions that suggest or encourage illegal activity are prohibited. Any posts that don’t comply with these rules will be removed.

Receive regular Inquiry updates

The Inquiry’s Final Report will be published in 2022. Until then, we’re continuing our research and policy work, publishing investigation reports and engaging with victims and survivors of child sexual abuse through the Victims and Survivors Forum.

To stay informed about our work, sign up to receive regular email updates.

How to report a concern

If you are concerned that someone may be at risk of harm please report this to your local police force or to the relevant local authority. This will ensure that appropriate action can be taken to protect anyone at risk.

  • If you think someone is at immediate risk, call 999. 

  • If you think someone is at risk but it is not an emergency, call the police on 101 or contact social services via your local authority. For more information see

  • If you are worried about a child, the NSPCC can provide help and advice:
    Call NSPCC helpline – 0808 800 5000 

Please note that if you tell the Inquiry something that suggests someone might be at risk of significant harm, we may have to pass this information and your details to the police and social care without your agreement.

Feedback, compliments and concerns

You can tell us about a positive experience of our work, or let us know if there is something you think we could do better. If you are unhappy with our work, please get in touch with us as soon as possible so that we can quickly understand your concerns and try to put things right.


If you would like to make an official complaint please read our complaints policy to find out about our complaints procedure.

Legal related enquiries

Note: This email address is for legal queries only. If you wish to share your experience with the Inquiry, you should visit the Victims and Survivors page of the website where you will find instructions for how to do so.


The Inquiry wants to hear from whistleblowers and those who have information regarding institutional failings.

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