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0800 917 1000 Open weekdays 8am-10pm, Saturday 10am-12pm

Contact us

Get in touch

If you wish to ask a question about the Inquiry or if you have information to support our investigations please get in touch:

  • You can call the Inquiry Information line on: 0800 917 1000 Open weekdays 8am-10pm, Saturday 10am-12pm. Calls are free and do not show on your bill.
  • You can share your experience through the Truth Project, either by emailing us at contact@iicsa.org.uk or using our online form.
  • You can write to us via Freepost IICSA INDEPENDENT INQUIRY (no stamp required) We are working hard to ensure you are still able to reach us this way but please be advised that due to the pandemic there may be a delay with postal correspondence.

We aim to respond to all calls, emails and letters within 15 working days, however, it may take longer to respond in busier periods.

If you are writing to us using the Freepost address you do not need to include a name or any other information, simply write the Freepost address as shown in the text above. 

We aim to respond to all calls, emails and letters within 15 working days. Please note that we cannot accept packages weighing more than 2kg at our PO Box. Please contact us first if you wish to send something heavier than this.

For other written correspondence not relating to the support of our investigations you can also write to us at: Independent Inquiry into Child Sexual Abuse, PO Box 76107, London, SE1P 6HJ

Press and media enquiries

Social media

We do not recommend that you disclose experiences of child abuse to this page. If you wish to share your experiences with the Inquiry, please visit the Victims and Survivors page of our website where you will find guidance on how to do so. 

If you have any concerns that a child may currently be at risk of harm then you can report this to your local police force or to the relevant Local Authority. Please note that if you do choose to share information containing any allegations of child abuse or information that suggests a child or adult is at risk of harm via this page, we must share this with the police and other relevant authorities, which may include social care. 

This platform is monitored Mon - Fri 9am to 5pm and comments are reviewed on a daily basis. We do not allow offensive, abusive or defamatory comments or submissions. Comments or submissions that suggest or encourage illegal activity are prohibited. Any posts that don’t comply with these rules will be removed.

Feedback, compliments and concerns

You can tell us about a positive experience of our work, or let us know if there is something you think we could do better. If you are unhappy with our work, please get in touch with us as soon as possible so that we can quickly understand your concerns and try to put things right.

Complaints

If you would like to make an official complaint please read our complaints policy to find out about our complaints procedure.

How to get involved

There are lots of ways you can get involved with the work of the Inquiry.

Legal related enquiries

Emailsolicitors@iicsa.org.uk

Note: This email address is for legal queries only. If you wish to share your experience with the Inquiry, you should visit the Victims and Survivors page of the website where you will find instructions for how to do so.

Whistleblowers

The Inquiry wants to hear from whistleblowers and those who have information regarding institutional failings.

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